Sep 162010
 

For some time I have had clients reporting issues when saving files using Word, Excel, PowerPoint, and other Microsoft Office applications on network locations (which includes “FolderRedirection” for the “Desktop” and “My Documents” which is included in Windows Small Business Server 2008).

Over the last couple months I have spent quite a bit of time using Google to try and find out why this is happening. Tonight I told myself I NEED to find a proper fix.

After trying numerous search strings, I started to read articles that pointed towards disabling SMB2 (SMB version 2). I would be interested in trying this approach on a typical Windows Server 2008 box, however most of my clients run SBS 2008 and I’ve seen no feedback on whether or not this will cause issues when performing this fix. Also, I have no idea what type of impact it will have on other applications. Generally I just didn’t feel comfortable doing this.

Spending another hour searching, and trying more search strings, I finally came across this KB article 2292752 posted by Microsoft (http://support.microsoft.com/kb/2292752).

The KB article states that this is related to a Network Driver included inside of Windows 7, and that an alternative patch that was designed for a different type of issue also fixes this issue. This patch can be found at http://support.microsoft.com/kb/981711.

Make sure that when filling out your e-mail to download the hotfix that you download the appropriate fix (x86 vs. x64 vs. Itanium).

Please note: This fix comes with Microsoft “This has not been fully tested stamp”. We also take no responsibility in you performing this fix.

I downloaded the fix, and installed it on one of the computers that was experiencing the issue. After installing this I no longer experienced the “Save As” function, or “Save” function take forever with Office 2007/2010 apps. I will post a comment later after user testing has been completed to confirm this fully resolves the issue.

Sep 052010
 

One of the most annoying things I’ve had to deal with is installing BES Express on SBS 2008. Way back earlier in 2010, I was mostly dealing with the 5.0.1x release. There were soo many bugs, so many issues, registry hacks, SQL queries that had to be run, it was just ugly!

One word of advice, always download the latest version of the software. Do not take ANY shortcuts on installing it. Either use the video tutorial that RIM has on their BlackBerry site, or use the guide from http://www.smallbizserver.net/Articles/tabid/266/Id/343/How-to-install-BlackBerry-Enterprise-Server-Express-on-a-SBS-2008.aspx

I don’t know how much is fixed, however after installing a 5.0.2 this weekend it worked flawlessly after the first install (keep in mind I always use “Blackberry Administration Service Authentication” instead of Windows Authentication because of an old known issue).

Sep 052010
 

I’ve done a bunch of these migrations in the past, and I’ve noticed two main issues that I’m sure a lot of you have also come across. I decided to whip up a post here to go over them, and how to deal with them. I know it’s happening to other people because of how many searches bring in to my blog for people looking for this stuff.

Access denied when copying network shares from source server to destination server

When you get to the point of copying data over from the source server to destination server, using the robocopy command that is listed inside of the migration document; comes up with “Access is Denied”. To resolve this issue, you need to make sure that on both shares configured on the source server and destination server, that you have to add the share permissions to provide “Administrators”, and your Administrator account added and allowed full access. I’m not too sure, but it may also be wise to add “Administrators” and your Administrator account to the actual file security permissions as well (full access). After doing this you should be able to copy everything over perfectly.

Lack of documentation on moving “RedirectedFolders” from source server to destination server

There are typically two things I want to cover in this. The first is actually how to move them. Please note that you do NOT need to use robocopy, manually copy, or do anything to actually move them. When you update the group policy on SBS and change the location from the source server to the destination server, the workstations will automatically move their “RedirectedFolders” on their first login after the GPO has been replicated. To force a replication of the GPO, login and issue “gpupdate” from the command prompt.

The second issue (which I always come across) is when doing a migration; it mentions that the first step is to move the location of your data (ie. RedirectedFolders, UserShares, WSUS updates, etc…). In most of my installations we have a dedicated C drive for SBS and OS, and use a second array (D Drive) for all data. I’ve noticed that during these migrations, folders for each user’s “RedirectedFolders” are not automatically created on the destination server. This is very important because these folders have their own security permissions that you DON’T want to mess with. In my cases, when I update the GPO to the new location, when the folders SHOULD move, they don’t because the users don’t have security access to create \\destinationserver\RedirectedFolders\$username. What I’ve had to do is use RoboCopy to copy the user folders from “UserShares” (most of my clients don’t use the UserShares, so they are empty) to the RedirectedFolders share just to create a bunch of blank directories with the appropriate security permissions. After doing this the workstations could then move the data upon logon and all is good!

Remember, if you need help with SBS or migrating from SBS, I provide Small Business Server migration consulting services. Click here for more information!

Aug 312010
 

For those of you who have tried installing Exchange SP2 on SBS 2008 but have had it fail during its initial steps, this blog post is for you!

Microsoft has created a tool that you can download and install which permits you to install Exchange SP2 on SBS 2008.

For more information on the procedure and to download the tool please see:

http://support.microsoft.com/kb/974271/

I cannot stress enough on the importance of a backup in case things go wrong. I have performed this at numerous client locations, most successful; however in one instance while SP2 was installing, the update failed and totally removed Exchange from SBS 2008. This was unrecoverable and a full restore from a backup would have been needed (thankfully this was the configuration of a new server so we just restarted the implementation).

Aug 202010
 

If you’ve tried configuring your Windows Mobile device to connect to your exchange server, but have been receiving errors on the lack of a certificate issue, this may help.

Keep in mind it’s always best to contact your local IT department to find out if they have an easier way of doing this, or a better way.

If your desktop computer at work is joined to the domain, chances are you have a certificate installed that authenticates various systems on your network. By extracting this certificate and installing it on your Windows Mobile device, chances are this will solve your issues.

Keep in mind that if your IT department did not generate your Exchange SSL cert from the domain certificate authority this won’t work.

Now let’s get started…

  1. Open Internet Explorer
  2. Press the “Alt” button to expose the menu
  3. Select “Tools” then “Internet Options”
  4. Select the “Content Tab”, and hit the “Certificates” button.
  5. Select the “Trusted Root Certification Authorities”.
  6. Now look through the list and look for something that may contain your Company’s name in it, or the name of one of your network servers.
  7. Once you find this, click once to highlight, and select the “Export” button.
  8. Go through the wizard and leave all defaults. At the very end where it asks you to choose a file, save it on your desktop and call it “cert.cer”.
  9. Copy this file to your Windows Mobile Device (using a Memory Card, or a Sync function).
  10. On your Windows Mobile device, use the File Explorer to browse to the location where you saved your cert.cer file, and select it to run. It should say “You have successfully installed a certificate”.

Now go ahead and configure your Exchange account and chances are it should work!

Keep in mind that some carriers lock down devices to avoid the installation of untrusted certificates. I haven’t run in to this issue, but I have heard about it happening. If this is the case, you will need to do some research on your phone and find a way to bypass this security block.